E-Commerce Sales Administrator
E-Commerce Sales Administrator
Junior Executive
Responsibilities:
- Online Product Management (Upload, update, and optimize product listings on our website, Lazada, and Shopee / Ensure accurate product details (pricing, descriptions, images, and stock levels) / Perform basic photo editing for product images)
- Customer Support (Respond promptly to customer inquiries via chat, email, and social media / Handle complaints, returns, and refunds professionally)
- Order Fulfillment (Process online orders, coordinate packing, and arrange shipments / Update customers with tracking information and ensure timely delivery)
- Administrative Tasks (Maintain records using Microsoft Excel/Word and e-commerce platforms / Assist with inventory management and sales reports)
Requirements:
- Female
- Language Skills – Fluent in English/Malay/Mandarin (written/spoken). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
- Tech Proficiency – Comfortable with Microsoft Office and e-commerce platforms (Lazada/Shopee).
- Basic Photo Editing – Simple image cropping, resizing, and enhancement skills.
- Interest in Auto Spare Parts – Passion for automotive products is a plus!
Benefits:
- EPF, SOCSO & EIS contributions
- Medical claims coverage
- Bonus
- Annual Leave
- 5½ day work week
Qualification:
Higher Secondary/STPM/"A" Level/Pre-U
Job Details
Job Specialization:
Customer Service
Job Location:
Kuala Lumpur
Employment Type:
Full-Time
Age Range of Candidate:
-
Years of Experience:
0
Monthly Salary:
MYR2800 - MYR4000